Enquiries - Trade and Sponsorship
All the information you need to know about managing your Trade and Sponsorship enquiries
Last updated on 10 Nov, 2025
Registering a Payment in an Enquiry
For payments that have not been made by the customer through Showing Scene or via the payment link on an invoice.
Changing the Address on an Invoice
How to change the address on an invoice.
Invoice Cancellation
How to cancel an invoice.
Proforma vs Full Invoice
What is the difference? Which should I use?
Changing an Invoiced Product
How to change a product that has already been invoiced.
Adding Trade or Sponsorship to an Existing Enquiry
How to add Sponsorship to a Trade Enquiry or vice versa.
Re-activating the Workflow
How to reactivate a workflow after it has been completed for an enquiry.
Trade Stand Refunds
How to refund a trade stand in full and create a partial refund.
Processing Enquiries
How to process your enquiries as they come in.
How to manage enquiries
How to manage your trade stand and sponsorship enquiries